AsiaPac Technology (AsiaPac) is honoured to be named a Representative Vendor (VARs) in the 2025 Gartner® Market Guide for Managed Device Life Cycle Services (MDLS). We believe this recognition affirms AsiaPac’s position as a trusted digital solutions provider, delivering secure, scalable, and future-ready Device-as-a-Service (DaaS) solutions that support every stage of the device lifecycle.

In today’s fast-paced digital landscape, businesses require more than just devices — they need intelligent, adaptive solutions that evolve with them. AsiaPac’s Managed Device Lifecycle Services, now enhanced with Artificial Intelligence and reinforced by industry-leading cybersecurity offerings, deliver smarter operations, deeper insights, and proactive support that redefine workplace productivity.

AsiaPac’s AI-Powered Managed Device Ecosystem

• Predictive Maintenance: AI algorithms analyse device performance to anticipate failures before they happen, reducing downtime and support costs.
• Smart Security Monitoring: AI-powered threat detection, identifies anomalies and potential breaches in real time, ensuring strong endpoint protection.
• Automated IT Support: AI-driven virtual assistants and self-healing systems solve common issues quickly, freeing IT teams to focus on strategic initiatives.
• Usage Analytics & Optimisation: AI monitors device usage patterns to suggest upgrades, reallocation, or policy changes—maximizing ROI.
• Personalised User Experience: Adaptive configurations based on user behaviour enhance engagement and productivity across teams.

Comprehensive Coverage Across the Device Lifecycle

Strategic Planning & Consultancy

• Expert guidance on device selection, lifecycle design, and IT planning
• Alignment with Zero Trust security principles, reinforced through cybersecurity threat intelligence
• Integration with Microsoft 365 governance and capacity planning

Configuration & Deployment

• Secure provisioning and pre-configured deployment to end users
• Centralised management through Unified Endpoint Management (UEM)
• Backed by Service Desk and Cloud Managed Services

Proactive Management & Support

• 24/7 technical support with SLA/XLA guarantees
• Proactive monitoring, patching, and software maintenance
• Integrated incident management, cloud operations, and network services

Security, Compliance & Access Governance

• Full-stack protection: endpoint, network, identity, and vulnerability management
• Services include MDR, IAM, SSO, PAM, and continuous compliance auditing
• Tailored to meet regulatory and enterprise risk requirements

Warranty Fulfilment & Hardware Servicing

• Onsite replacement, vendor coordination, and streamlined warranty claims
• End-to-end asset servicing to reduce downtime and admin overhead

Sustainable End-of-Life Management

• Secure decommissioning, data wiping, and compliant disposal
• ESG-aligned processes powered by Asset Lifecycle Management Services

Your Partner in End-to-End Digital Workplace Transformation

AsiaPac sets itself apart by offering a complete, unified DaaS framework that seamlessly integrates:

• Service Desk automation
• Managed Security Services
• Zero Trust frameworks
• Microsoft 365 optimisation
• Hybrid Cloud and network operations

Whether supporting hybrid work environments, managing device fleets at scale, or driving digital transformation in regulated industries, AsiaPac delivers with precision, agility, and accountability.

With deep expertise and long-standing partnerships across leading technology brands including Apple, Dell, HP, Lenovo, AWS, Google, Microsoft, Jamf, Palo Alto Networks, Crowdstrike, Cisco, and many more — AsiaPac is uniquely equipped to serve organisations across enterprise and public sectors.

The Future of Work, Delivered Today

AsiaPac’s AI-integrated Managed Device solutions empower organisations to:

• Operate smarter with intelligent automation and insights.
• Respond faster with predictive and proactive support.
• Secure better with real-time threat intelligence.
• Scale seamlessly with data-driven decision-making.

Let AsiaPac help you unlock the full potential of your digital workplace — where every device is not just managed, but intelligently optimised.

Built for What’s Next

We believe this recognition by Gartner reflects our unwavering dedication to helping clients succeed through reliable, secure, and future-proof solutions. At AsiaPac, we don’t just manage devices — we build the digital foundation that empowers organisations to work smarter, respond faster, and grow with confidence.

Through continuous innovation, strong ecosystem partnerships including Palo Alto Networks, and a relentless commitment to operational excellence, we remain focused on future-proofing our clients’ businesses in an ever-evolving digital world.

Gartner Disclaimer

Source: Gartner®, Market Guide for Managed Device Life Cycle Services, Autumn Stanish et al., 30 June 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About AsiaPac

AsiaPac Technology Pte Ltd was established in 1990 and is now a part of Keppel Connectivity, offering enterprise digital solutions. The organisation has established itself as a leading solutions provider and innovator in technology solutions. Recognised for its outstanding achievements, AsiaPac has won multiple awards in the Hybrid Multi-Cloud and Digital Modern Workplace sectors. The company is trusted by valued customers and partners across various industries, including Financial Services, High-Tech Manufacturing, Transportation, Education, Healthcare, and Government.

AsiaPac focuses on three strategic pillars: Hybrid Multi-Cloud Capabilities, Data Centre Modernisation (leveraging AI and Next-Gen DC technologies), and Intelligent Edge solutions that power the Digital Modern Workplace, further enhanced by Device-as-a-Service (DaaS). These pillars reflect AsiaPac’s commitment to delivering intelligent digital transformation solutions that address its customers’ unique needs and drive impactful outcomes.